Fieldspilot for

Refrigeration software that wins the walk-in callout.

Answer the warm walk-in calls, send the closest tech with the right skills, quote the fix or a new condensing unit on site, and keep every kitchen on quarterly PM.

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Closest skilled tech sent to the emergency
Quarterly PM visits charged to the card on file
14-day free trial, no card needed

Every box, unit and site.One app, every PM.

Win back the emergency calls you’d lose to voicemail

Missed callers texted back in seconds
Calls answered while you’re on a repair
See which missed calls you recovered

See Missed Calls

Every emergency in one inbox

Every lead tagged with where it came from
Unit, temperature and symptom noted on the call
Repeat callers matched to their site

See Leads

Survey the cold room once, quote it right

Box size, load and access logged
Photos of the units attached to the visit
Findings carried into the quote

See Assessments

Sell the fix or the new unit

Coil clean, fan motor or new unit options
PM contracts and gaskets as add-ons
E-signature and deposit on approval

See Quotes

Price every callout the same way

Flat rates for PM visits
Refrigerant by the kg, parts as lines
A margin light on every line

See Pricebook

Book service from your website

A booking button on your website and Google profile
Every booking lands in your leads inbox
No phone tag to fill a slot

See Booking

Quarterly PM set up once

Quarterly visits created for you
Cold room builds held across days
A PM checklist on every visit

See Jobs

Down units first, the right tech sent

Drag-and-drop calendar and map
A down freezer dragged to the top
Double-bookings flagged before they happen

See Dispatch

The closest skilled tech, sent first

Best-match list by skills and distance
Certification checks when you assign
First-time completion rate tracked for you

See Smart Assign

More PM visits a day, less driving

One tap reorders a day’s visits by drive time
Find a Time picks the slot with the least driving
Arrival times texted, fewer “where are you?” calls

See Routing

Know where every tech is, no phone calls

Crew locations live on the dispatch map
Clock-in checked against the job site
Customers get an on-my-way text with the arrival time

See Live GPS

Box temp confirmed before you leave

Required temperature readings on the phone
Photos of the unit and parts
Manager signs off before the tech leaves

See Field Work

Get paid for the second failed part

Add work to a job and send it for approval
Customers approve by text, no arguments later
Approved changes flow into the invoice

See Change Orders

Know your margin on every callout

Tech hours from timesheets, parts at cost
Margin on every repair and PM
A margin filter finds your weakest sites

See Job Costing

Pay techs for night callouts, not guesses

Job and drive time added automatically
Odd hours flagged before you approve
See the payroll cost before you sign off

See Timesheets

Keep every tech certified

Certification expiry alerts at 60, 30 and 7 days
Skills checked when you assign
Invite crew by text, they sign in with a PIN

See Team

Every kitchen on quarterly PM

Many locations under one restaurant group
Health scores flag who’s drifting away
Past customers one tap from a PM offer

See Customers

Know the box before the van leaves

Every unit’s model and serial on file
Install date and warranty on every unit
Photos of past work on record

See Equipment

Paid for every pound of refrigerant

Invoices drafted from parts, gas and labour
Groups billed on one monthly statement
Review and send, or turn on auto-send

See Invoices

Paid before the van leaves

Tap to Pay on site, no card reader
Card or Apple Pay from a text link
Deposits on new condensing units

See Payments

Collect on every callout

Automatic reminders on day 3, 7 and 14
Overdue invoices flagged in red
An aging view shows who owes what

See Collections

Win the next kitchen on the block

Review request after every paid job
One tap to your Google profile
Repeat customers skipped so nobody is over-asked

See Reviews

Less phone tag, more repairs

Appointment, on-my-way and running-late texts
Quote and invoice follow-ups on a schedule
Every message editable, with a test send first

See Automation

Managers approve and pay from one link

Quotes approved with an e-signature
No login or password for customers
Job history and receipts always on hand

See Client Portal

Fill the spring with cooler checks

Pick an audience: lapsed, seasonal or past customers
Pre-summer cooler check offers
See the bookings each text brought in

See Campaigns

Reward the chefs who send you kitchens

A referral link for every customer
Reward credited once the new invoice is paid
New customers get a first-visit discount too

See Referrals

No surprises on calls and texts

Low-balance alerts before anything pauses
Auto top-up keeps answering running
A usage log of every call and text

See Credits

See which leads turn into replacements

Revenue traced to the call that started it
Lead sources that bring in big jobs
Revenue, jobs and ratings for every tech

See Analytics

Know your margins before your accountant does

Twelve reports, each exportable to CSV
Weekly emails to you and your accountant
A lapsed-customer list for PM offers

See Reports

Pay commission on every unit sold

Commissions on every job that closes
Hourly, salaried and per-job pay
Export to Xero or QuickBooks Payroll

See Payroll

Start taking emergency calls today

Claim a number and forward your existing line
Add your callout and parts prices once
Test it with a call to yourself

See Go Live

Run the callout from the phone

Complete the job and the invoice is ready
Collect payment on the spot
Finish jobs offline, sync later

See Mobile

Plugs into your tools.You stay in control.

QuickBooks, payroll and 60+ more, fed from every callout, repair and PM visit.

Refrigeration software questions

How much does refrigeration software cost in the UK?

Fieldspilot is refrigeration software: scheduling, dispatch and invoicing in one app. Free plan; paid plans from £24 a month plus VAT.

Can I keep details for every unit on a site?

Yes. Each walk-in, reach-in and ice machine is recorded on the property with brand, model, serial, install date and warranty, so the tech knows the box before the van leaves. Past jobs sit in the site’s history.

What is refrigeration software?

Refrigeration software runs the business side of commercial refrigeration in one place: emergency calls and dispatch, repair and replacement quotes, unit records, PM contracts, invoices and payments.

Can I send the right tech to an emergency?

Yes. Mark the call urgent and the best-match list ranks techs by skills and distance, so the closest tech who can do the job goes first.

Can I bill refrigerant by the kg?

Yes. Put each refrigerant in the price book by the kg and add the quantity used to the job, so every top-up is on the invoice.

Can I set up quarterly PM contracts?

Yes. Set the PM up once as a quarterly recurring visit, and each one is charged to the card on file or billed in one monthly run.

Can I bill a restaurant group’s head office?

Yes. Add every location to the same customer, set head office as who pays, and send one monthly statement instead of an invoice per site.

Can I charge more for after-hours callouts?

Yes. Set an after-hours surcharge rule once, and it’s added to night and weekend callouts automatically.

Can I make box temperature readings mandatory?

Yes. Add the readings to the repair or PM checklist as required items, so a job can’t be closed without them.

How quickly can a refrigeration business get started?

Setup takes a few minutes: pick refrigeration, claim a number, forward your existing line, then call yourself to hear it work. Add your callout, parts and refrigerant prices to the price book, and no card is needed to start.

Refrigeration software that wins the walk-in callout.