How much does appliance repair software cost?

Fieldspilot is appliance repair software: scheduling, dispatch and invoicing in one app. Free plan; paid plans from $29 a month billed annually.

Can I track parts for a specific repair?

Yes. Put the job on hold with a note of the part and when it’s due, then add the return visit to the same job. The second trip opens with the original diagnosis and is billed once, not as a new job.

What is appliance repair software?

Appliance repair software runs the business side of repair work in one place: calls and requests, quotes, dispatch, parts, invoices and payments, care plans and the follow-up that brings customers back.

Can it take the brand, model and error code on the call?

Yes. You set the questions the AI asks, like brand, model and the code on the display, and the answers arrive with the request. Each appliance is then saved on the customer’s home with its model, serial number, install date and warranty.

Can I charge a callout fee when no one’s home?

Yes. Turn on charging for attempted visits, and when a tech marks a visit as unable to complete, the callout fee is invoiced automatically.

Can I quote repair options at the machine?

Yes. Build good, better, best options from your price book, like the quick fix, the new part or a full service, add optional extras, and take the e-signature and a deposit when the customer picks one.

Do warranty callbacks get billed as new jobs?

No. A warranty return can be closed at no charge, with the reason recorded, so the customer isn’t billed twice and your numbers stay right.

Can I standardize troubleshooting for my techs?

Yes. Build a checklist for each repair type, like a washer that won’t drain or a fridge not cooling, and it attaches to every matching job, so every tech follows the same steps and gets it right the first time.

Can I pay my techs commission on repairs they sell?

Yes. Set a commission rate per tech, on its own or on top of hourly or per-job pay, and it’s worked out from the invoice on every job that closes. Revenue, jobs and ratings are tracked for each tech.

Do you offer financing for big repairs?

Not yet. Today you can take a deposit when the quote is approved, so the part is paid for before you order it, and collect the rest when the repair is done.

How quickly can an appliance repair business get started?

Setup takes a few minutes: pick appliance repair, claim a number, forward your existing line, then call yourself to hear it work. Diagnostics, repair labor and common parts come pre-loaded in the price book, and no card is needed to start.

Appliance Repair Software - Scheduling, Dispatch & Invoicing

Win back the dead-fridge calls you’d lose to voicemail

Missed callers texted back in seconds
Calls answered while you’re behind a washer
See which missed calls you recovered

See Missed Calls

Stop losing the repair leads you paid for

Every lead tagged with where it came from
Brand, model and error code noted on the call
Repeat callers matched to their appliances

See Leads

Diagnose once, quote it right

Fault notes and readings logged on site
Photos of the model plate attached to the visit
Diagnosis carried into the quote

See Assessments

Sell the full repair, not just the quick fix

Quick fix, new part and full service options
Optional add-ons like a new hose or vent kit
E-signature and deposit before you order the part

See Quotes

Stop under-pricing diagnostics and parts

Flat-rate prices, no hourly rate to justify
Parts priced at cost plus your markup
A margin light on every part

See Pricebook

Book repairs while you’re on another call

A booking button on your website and Google profile
Every booking lands in your leads inbox
No phone tag to fill a slot

See Booking

Finish the repair when the back order lands

Jobs put on hold while a part is on order
The return visit added to the same job
Troubleshooting checklists for every repair type

See Jobs

Fit the dead fridge in without wrecking the day

Drag-and-drop calendar and map
Urgent calls show the closest free tech
Double-bookings flagged before they happen

See Dispatch

Send the tech who knows the brand

Best-match list by skills and distance
Warnings when a certification has expired
First-time fix rate tracked for you

See Smart Assign

Fuel-efficient routes between repairs

One tap reorders a day’s stops by drive time
Find a Time picks the slot with the least driving
Arrival times texted, fewer “where are you?” calls

See Routing

Know which van is closest, no phone calls

Tech locations live on the dispatch map
Clock-in checked against the job site
Customers get an on-my-way text with the arrival time

See Live GPS

Every part you fit, billed

Parts pulled from van stock, no prices shown
Purchase orders when parts stock runs low
Customer signs off before the tech leaves

See Field Work

Get paid for the second fault you find

Add work to a job and send it for approval
Customers approve by text, no arguments later
Approved changes flow into the invoice

See Change Orders

Your real margin on every repair

Labor from timesheets, parts at your cost
Margin on every repair and plan visit
A margin filter finds your weakest jobs

See Job Costing

Pay for repair hours worked, not guessed

Job and drive time added automatically
Odd hours flagged before you approve
See the payroll cost before you sign off

See Timesheets

Keep certified techs on the right jobs

Certification expiry alerts at 60, 30 and 7 days
Skills checked when you assign
Invite techs by text, they sign in with a PIN

See Team

First in line for the next repair

Calls, jobs, quotes and invoices in one history
Health scores flag who’s drifting away
Lapsed customers one tap from a win-back text

See Customers

Know the machine before you knock

Brand, model and serial on every appliance
Install date and warranty kept on file
Access notes for every home

See Equipment

Invoice the repair before you pack up

Built from the job: diagnostic, labor and parts
Callout fee billed when no one’s home
Review and send, or turn on auto-send

See Invoices

Paid the same day, at the machine

Tap to Pay in the kitchen, no card reader
Card, Apple Pay or ACH from a text link
Tips and card fees passed on, if you choose

See Payments

Collect on every repair you ran

Automatic reminders on day 3, 7 and 14
Warranty returns closed at no charge
An aging view shows who owes what

See Collections

Turn every fixed fridge into a five-star review

Review request after every paid repair
One tap to your Google profile
Repeat customers skipped so nobody is over-asked

See Reviews

On-my-way and running-late texts, sent for you

Appointment, on-my-way and running-late texts
Invoice and review reminders on a schedule
Every message editable, with a test send first

See Automation

Fewer calls asking when the tech is coming

Customers approve quotes and pay from one link
No login or password for customers
Job history and receipts always on hand

See Client Portal

Fill quiet weeks with dryer vent cleans

Pick an audience: lapsed, seasonal or past customers
Audiences built from your customer data
See the bookings each text brought in

See Campaigns

Pay for new homeowners only when they pay you

A referral link for every customer
Reward credited once the friend’s invoice is paid
Friends get a first-job discount too

See Referrals

No surprises on calls and texts in a busy week

Low-balance alerts before anything pauses
Auto top-up keeps answering running
A usage log of every call and text

See Credits

See the revenue every tech brings in

Revenue, jobs and ratings for every tech
Lead sources that bring in big repairs
Revenue traced to the call that started it

See Analytics

Know your margins before your accountant does

Twelve reports, each exportable to CSV
Weekly emails to you and your accountant
A lapsed-customer list for vent campaigns

See Reports

Pay commission on every repair sold

Commissions on every job that closes
Hourly, salaried and per-job pay
Export to Gusto, Xero or QuickBooks Payroll

See Payroll

Start day one with appliance repair pre-loaded

Claim a number and forward your existing line
Diagnostics, labor and common parts pre-loaded
Test it with a call to yourself

See Go Live

Close the repair before the tech leaves

Complete the job and the invoice is ready
Collect payment on the spot
Finish jobs offline, sync later

See Mobile

Fieldspilot Pro for Appliance Repair

More revenue on every repair.

Jobs waiting on a part kept in one list, repair options quoted at the machine, the deposit taken before you order the part, and a yearly vent clean charged to the card on file, for teams of up to 10.

Start free See pricing